1. How to order Packa products?

You can order Packa products through our official online store or visit an authorized Packa dealer near you.

2. When will my order be shipped？

• Retail orders: Shipment will be arranged within 2 days of receiving your payment.
• Bulk orders: We will coordinate with the production department to confirm the production schedule and notify you via email .
  

3. How will my order be delivered？

• Retail products: We will deliver your order directly to your door via courier services (such as DHL, UPS, EMS, FedEx).
• Bulk orders: Based on your needs, we will discuss and arrange the most suitable delivery method, offering options such as air freight or sea freight.
  

4. What fees will I be responsible for？

You will be responsible for shipping fees and taxes.

5. How can I track my order's shipping status?

Both retail products and bulk orders will come with tracking numbers, allowing you to monitor the status of your package in real time.

6. Customization Service

For product customization, please contact us directly via email info@packagears.com.